About Us

Tommyweb2012Tommy Michaels is an insurance professional with over 40 years of experience including litigation management, litigation witness, complex claim analysis and negotiation, instructor in insurance, claim handling and claim management.Tommy Michaels worked for a major insurance company, as an Adjuster, Supervisor, Claim Manager and Home Office Claim Supervisor and Complex and Large Loss Claims person. Tommy Michaels’ experience includes Auto, Homeowner, General Liability, Worker’s Compensation, Products Liability, Medical Malpractice, Surety and Fidelity claims.Tommy Michaels has handled claims in several states including Arkansas, Connecticut, Mississippi, Oklahoma, Pennsylvania, Tennessee, Texas, West Virginia. Tommy Michaels also directly handled all Fidelity and Surety claims in the State of Oklahoma. His experience in claims includes direct handling, supervision of adjusters and other supervisors, claim office administration and development of a system that integrated various technologies to eliminate paper within the claim office. Tommy Michaels has over 25 years experience in claim training and taught CPCU and AIC courses both in house and as a college instructor.Tommy Michaels has 15 years experience in the Home Office of a major insurance company handling and supervising Environmental, Asbestos, and Toxic Tort claims under Primary, Umbrella and Excess coverage and involving multiple carriers. This provided an opportunity to do complex claim analysis and negotiate large settlements totaling more than $250,000,000. Tommy Michaels also had responsibility for resolving coverage issues, reconstructing decades old policies and involved in coverage litigation throughout the United States.Tommy Michaels has more than 25 years experience teaching insurance courses. These courses include various parts of CPCU and AIC.Tommy Michaels has given testimony in over 30 depositions in State and Federal Court cases as well as testimony given at trial.

Download Tommy Michaels’ Curriculum Vitae

Tommy Michaels has served in various capacities in local CPCU chapters including as President of the Memphis Chapter and three years on the Board of Directors of the Connecticut Chapter. He has also been active at First Church of Christ in Simsbury serving at various times as Chair of the Board of Christian Education, Board of Elders, Personnel Committee and also served on the Nominating Committee and continues as an Usher.

Tommy Michaels served as President of Memphis Chapter CPCU
Chairman of Inter-Company Arbitration Panel

Professional Designations

1976 – Chartered Property and Casualty Underwriter (CPCU)

1984 – Senior Claim Law Associate (SCLA)

1986 – Associate in Claims (AIC)

2007 – Associate in Reinsurance (ARe)

2009 – Associate in Risk Management (ARM)